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Our Story

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WHERE IT ALL BEGAN

Our Story

At Osorno, we believe great operations are built on clear vision, relentless problem-solving, and effective execution. 

Our story starts in high school in Idaho, where founder Mike Steele met a beautiful girl from Chile and, as these stories often go, fell in love. That love led to years of travel, discovery, and deep connection with Chile—especially its southern region, where the striking Osorno Volcano rises above Lake Llanquihue, and formed the backdrop of many unforgettable fishing trips and family vacations.  It was only natural that the name Osorno was selected to represent the spirit behind our company.

The Osorno logo—with its volcanic peak and mirrored reflection—is more than just a nod to a scenic place. It symbolizes balance, progress, and momentum: the very things we help our clients achieve every day.

We work with partners across diverse manufacturing verticals to streamline operations, boost efficiency, and increase profitability. From optimizing workflows to minimizing downtime, Osorno helps businesses move smarter and faster. With industry insight, hands-on experience, and a commitment to growth, we tailor solutions that generate real results—so our clients can focus on what they do best.

At Osorno, we’re not just here to solve problems—we’re here to elevate your operations and help you build lasting momentum.

OUR APPROACH

Strategy. Staff Development. Execution. Results.

At Osorno, our approach is built around four key pillars to ensure every project delivers lasting impact from the ground up.

Tailored solutions to optimize processes and drive business growth.

We don’t believe in one-size-fits-all answers. At Osorno, strategy starts with listening—understanding your unique goals, challenges, and operational landscape. From there, we develop custom strategies designed to streamline processes, improve performance, drive profitability, and align every part of your operation with your long-term vision. Whether you’re scaling up, recovering lost value, struggling with execution, or preparing for a new investment, we bring clarity and focus to the path forward.

Empowering teams with skills and training for lasting success.

Lasting improvements come from capable, confident teams. Our approach to staff development is practical and hands-on—we teach, coach, and mentor your people so they’re equipped not just to adopt new systems, but also to own and improve them. From frontline operators to leadership teams, we help build the knowledge, habits, and accountability needed to keep performance high and momentum strong long after we’re gone.

Hands-on implementation to turn opportunities into measurable gains.

Ideas are only as good as their execution. That’s why we roll up our sleeves and work side-by-side with your team to put plans into action. From process redesign to equipment optimization and daily operations management, we bring structure, consistency, and energy to every phase of execution. Our team ensures that opportunities become outcomes—and that change takes root where it matters most: on the floor, in the field, and across your systems.

Sustainable improvements that enhance efficiency and profitability.

Everything we do is aimed at driving real, tangible impact. That means better output, reduced waste, increased uptime, and a stronger bottom line. But beyond the numbers, we also focus on creating systems and cultures that keep improving—long after our engagement ends. Our results aren’t just quick wins; they’re sustainable shifts in how your business operates, competes, and grows.

Tailored solutions to optimize processes and drive business growth.

We don’t believe in one-size-fits-all answers. At Osorno, strategy starts with listening—understanding your unique goals, challenges, and operational landscape. From there, we develop custom strategies designed to streamline processes, improve performance, drive profitability, and align every part of your operation with your long-term vision. Whether you’re scaling up, recovering lost value, struggling with execution, or preparing for a new investment, we bring clarity and focus to the path forward.

Empowering teams with skills and training for lasting success.

Lasting improvements come from capable, confident teams. Our approach to staff development is practical and hands-on—we teach, coach, and mentor your people so they’re equipped not just to adopt new systems, but also to own and improve them. From frontline operators to leadership teams, we help build the knowledge, habits, and accountability needed to keep performance high and momentum strong long after we’re gone.

Hands-on implementation to turn opportunities into measurable gains.

Ideas are only as good as their execution. That’s why we roll up our sleeves and work side-by-side with your team to put plans into action. From process redesign to equipment optimization and daily operations management, we bring structure, consistency, and energy to every phase of execution. Our team ensures that opportunities become outcomes—and that change takes root where it matters most: on the floor, in the field, and across your systems.

Sustainable improvements that enhance efficiency and profitability.

Everything we do is aimed at driving real, tangible impact. That means better output, reduced waste, increased uptime, and a stronger bottom line. But beyond the numbers, we also focus on creating systems and cultures that keep improving—long after our engagement ends. Our results aren’t just quick wins; they’re sustainable shifts in how your business operates, competes, and grows.

Get in Touch

Ready to optimize your operations and take your business to the next level? Reach out to Osorno today to learn how we can help you streamline processes, improve execution, and boost profitability.

Contact us now for a consultation or more information on how our tailored solutions can support your goals.

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